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Privacy Policy Laura A. English, CPA PLLC

Effective Date: June 28, 2025

This website is owned and operated by L. English CPA, PLLC ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide through this website.

Information We Collect

We collect the following types of information:

Contact Form Information

When you submit information through our contact forms, we collect:

  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Address
  • Message content
  • Any other relevant information you provide

This information is used solely for contacting you and case management purposes.

Website Analytics

We use several tools to understand how visitors interact with our website:

  • Google Analytics and Google Tags: We track how users find and interact with our site, including traffic sources, page views, and general browsing behavior
  • Onsite Analytics: We collect data to accurately track traffic and page navigation patterns
  • CallRail: When we run advertising campaigns, we use CallRail to track call conversions from visitors who find our website through ad URLs

All analytics data is aggregated and does not personally identify individual visitors.

External Services

Our website may contain links to external platforms, including file sharing portals. These external services have their own privacy policies which we encourage you to review.

How We Use Your Information

Contact and Case Management

Information submitted through contact forms is used exclusively to:

  • Respond to your inquiries
  • Manage your case or service request
  • Communicate with you regarding our services

Website Improvement

Analytics data helps us:

  • Understand how visitors use our website
  • Improve user experience
  • Optimize our content and services
  • Track the effectiveness of our advertising campaigns

Marketing

We do not use your information for marketing purposes unless you have explicitly opted in to receive marketing communications from us.

Information Sharing

We do not sell, rent, or share your personal information with third parties, except:

  • As required by law
  • To respond to legal process
  • With service providers who assist us in operating our website (who are bound by confidentiality agreements)

Data Security

We implement reasonable security measures to protect your personal information. While no method of transmission over the internet is 100% secure, we use industry-standard practices to safeguard your data within our WordPress infrastructure.

Your Rights

You have the right to:

  • Access the personal information we have about you
  • Request corrections to your personal information
  • Request deletion of your personal information
  • Opt out of any marketing communications

To exercise any of these rights, please contact us using the information below.

Third-Party Services

This website uses the following third-party services:

  • Google Analytics and Google Tags
  • CallRail (when applicable)
  • Various WordPress plugins for functionality

Each of these services may collect and process data according to their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

  1. English CPA, PLLC
    Lori English
    Email: lori@lenglishcpa.com
    Phone: (919) 349-9146
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